Frequently Asked Questions
What types of stone materials do you supply?
We provide a comprehensive range of stones including Granite, Marble, Quartz, Travertine, Limestone, and Onyx sourced globally and domestically.
What are the standard sizes for your stone slabs?
Our standard big slabs typically range from 240-300cm in length and 110-210cm in height, with common thicknesses of 1.5cm, 1.8cm, 2cm, and 3cm. Custom sizes are available upon request.
How do you ensure the quality of the products?
We maintain strict quality control with a polished degree of 90 or up and a thickness tolerance of ±1mm. All products are fully inspected one piece at a time before shipment.
What is the typical lead time for an order?
Delivery typically occurs within 2 to 6 weeks after the order is confirmed, depending on the project size and material availability.
How are the stones packed for international shipping?
We use strong, 2.3cm thick wooden crates that are fumigated and compliant with sea freight standards. We also use foam and plastic for water resistance and protection.
Can I request samples before placing a bulk order?
Yes, we accept sample orders and can help match quartz colors based on your provided samples with over 90% similarity.